This course covers essential skills for working in the hospitality industry, including customer service, food and beverage service, teamwork, communication, health and safety, food hygiene, and maintaining clean and safe working environments. Learners will develop practical skills in serving customers, understanding hospitality procedures, and delivering high standards of service to create a positive customer experience. The course prepares individuals for entry-level roles in restaurants, cafés, hotels, catering, and other hospitality settings.